Refund & Return Policy
Effective Date: 07/08/2025
At Say Notary, we are dedicated to providing reliable, professional, and efficient notarial services. We recognize that, on rare occasions, issues may arise, and this refund and return policy say notary outlines when refunds may be granted and how to request one.
Refund Eligibility
Refunds may be granted under the following conditions:
Clerical Errors by Say Notary: If a notarial mistake occurs (such as an incorrect date, misspelled name, or incomplete notarial certificate), we will correct it at no extra cost. If correction is impossible, a full refund will be issued in accordance with our refund and return policy say notary.
Service Not Rendered: If payment was made for a service that was not performed due to an error or inability on our part, a full refund will be provided.
Non-Refundable Circumstances
Refunds will not be issued in the following cases due to the nature of our services:
Client Error: No refund is available if the client provides incorrect or incomplete information, documents, or identification that causes a failed or delayed service.
Change of Mind: Once a notarization or service is complete, refunds are not available for changes in the client’s decision or circumstances.
Missed or Late Appointments: If a client misses or is late for an appointment without prior notice, the service fee remains non-refundable.
How to Request a Refund
Contact us within 24 hours of the service date at info@saynotary.com.
Provide a detailed explanation of the issue along with any relevant documents (receipts, notarized documents, etc.).
We will review your request and respond within 2 business days.
Refund Processing
Approved refunds will be issued to the original payment method within 3 business days.
You will receive an email notification once the refund has been processed.
Limitation of Liability
Our liability is limited to the amount paid for the specific service. Say Notary is not responsible for consequential damages, third-party rejection of notarized or apostilled documents, or delivery delays caused by mailing services.
Policy Updates
We reserve the right to update this refund and return policy say notary at any time to reflect changes in laws, regulations, or business practices. Updated policies will be posted on our website with the effective date clearly noted.
If you have any questions about this policy or require assistance, please contact us at:
info@saynotary.com
Say Notary – 6303 Blue Lagoon Drive, Suite #400, Miami, Florida 33126